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Patient journey

Put your orthodontic needs in our safe hands

Choosing to have orthodontics can be a life-changing decision.  Our caring team of professionals will lead you by the hand through the consultation process to ensure you understand the clinical aspects of your treatment.

You will be given informed options about your choice of brace and how to pay for it.  There is no rush: you tell us what you want to achieve and we'll find a solution that fits your goals, lifestyle and budget.

Every mouth is unique and because of this, treatment is planned to your needs.  Your smile is a reflection of your character; it not only affects your self-esteem but the way you are perceived by others.  We will create a beautiful, natural-looking smile in harmony with your face.

We promise to:

  • welcome you to a friendly, relaxed environment
  • listen to your concerns and discuss all options to suit your needs
  • provide the best possible treatment and customer care
  • provide a written treatment plan to all private patients, including costs, prior to starting treatment

 

"From the moment I walked into reception, Jayne welcomed me and made me feel at ease. All the nursing staff are friends and always smiling and they always asked how I was and took time to actually listen when I spoke to them. The treatment co-ordinator was approachable and understanding. She made me feel at ease and explained all the options to me without being over powering or making me feel under pressure. Nothing is ever too much trouble for any of your staff. It shows that the whole team thoroughly enjoy their jobs and this spreads to the patients. I definitely made the right decision to choose your practice and wanted to let you know your staff are a real credit to you".
Jill

"After just six weeks I could see a difference. I had two appointments within a six month period where my brace was adjusted. Every process of each procedure was explained before it was carried out and I always had the opportunity to ask any questions. Six months later my brace came off and I am so delighted, words cannot explain. I feel so much more confident and happier with myself. As for family, friends and work colleagues they were all very supportive and I never felt embarrassed about wearing a brace. So thank you again, to Dr Clare and to the team of Lincoln Orthodontics for quality results and service".
Liz