Re-Opening Update
The team at Lincoln Orthodontics would like to extend a massive…………
“Thank you”
…to all of our patients for their understanding during the last few months. Every single patient or family member we have been in contact with has been very appreciative and grateful for all the steps we have put in place which ensure the safety of our patients and of ourselves.
It isn’t dentistry as normal, but we are all the same underneath the aprons and masks! Due to the restrictions and extra guidelines we have had to put in place we are unable to see the same volume of patients that we are used to treating. Your understanding continues to be appreciated.
We are delighted to be able to re-open, but we kindly request that patients do not attend the practice unless they have an appointment, or have been advised to do so from a member of our team.
We therefore ask all of our patients to comply with the following when entering our practice:
- Please attend alone unless a parent or carer is essential.
- All patients and visitors will be asked to wear their own face-covering over their mouth and nose when approaching the practice and when inside the practice.
- We will ask screening questions upon arrival and take the temperature of all attendees.
- Please arrive 5 minutes early for your appointment. Unfortunately, we will be unable to see late arrivals as this will ruin our COVID patient pathway, which is there for your own protection.
- Please wait in your car & text the number provided to announce your arrival. We will then know to call you and invite you in.
- We regret that we are not allowed to offer you bathroom facilities or tooth brushing in the practice. We would like to apologise in advance for this inconvenience.
- Any payments may be made at reception, but we are not able to accept cash.
- We are currently unable to book your next appointment immediate on completion of your visit; please do not worry, we will contact you to do this in the coming weeks.
- Please bring any Invisalign aligners with you but leave all other belongings not required in your car.
- Practice telephones are currently switched off to incoming calls so that our reception staff can prioritise arranging appointments. However, please feel free to raise any queries about your appointment ahead of time via email or in person on the day.
Thank you for your understanding and support at this time
We look forward to seeing you soon and continuing with your treatments; creating and maintaining beautiful, healthy and confident smiles.
Lincoln Orthodontics
